{"id":7616,"date":"2019-09-20T08:31:44","date_gmt":"2019-09-20T08:31:44","guid":{"rendered":"https:\/\/themint.kinsta.cloud\/?p=7616"},"modified":"2019-09-20T09:39:51","modified_gmt":"2019-09-20T09:39:51","slug":"the-tellers-tale","status":"publish","type":"post","link":"https:\/\/www.themintmagazine.com\/the-tellers-tale\/","title":{"rendered":"The Teller\u2019s Tale"},"content":{"rendered":"<p><a href=\"https:\/\/themintmagazine.com\/people\/john-kay\">John Kay<\/a> in <a href=\"https:\/\/themintmagazine.com\/a-change-is-as-good-as-a-rest\">an interview last year for The Mint<\/a>, singled out Handelsbanken as a ray of hope in the banking world. According to Kay, it \u201chad grown quite rapidly by offering really a very old-fashioned type of banking services\u201d. The Mint went to talk to the bank\u2019s UK chief of operations, Georgina Silvester, to find out why employees are empowered to make decisions, and where \u201cthe branch is the bank\u201d are winning ways.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>John Kay in an interview last year for The Mint, singled out Handelsbanken as a ray of hope in the banking world. According to Kay, it \u201chad grown quite rapidly &hellip; <\/p>\n","protected":false},"author":1,"featured_media":7736,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[3,54],"tags":[975,938,976,941,111,977],"class_list":["post-7616","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-columns","category-finance-sector","tag-banking","tag-georgina-silvester","tag-handelsbanken","tag-sept-2019","tag-the-dentist","tag-the-tellers-tale","post_format-post-format-video"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/posts\/7616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/comments?post=7616"}],"version-history":[{"count":0,"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/posts\/7616\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/media\/7736"}],"wp:attachment":[{"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/media?parent=7616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/categories?post=7616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.themintmagazine.com\/wp-json\/wp\/v2\/tags?post=7616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}